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Apple Developer News


May 23, 1997, No. 58


MORE WWDC NEWS


Checking Out the WWDC

by David Graham graham@apple.com

Swarming the San Jose Convention Center last week were some of the principal players involved in Apple's Rhapsody, the developers who plan to turn its possibilities into sophisticated software.

Most of the Worldwide Developer Conference (WWDC) action was on the second floor of the San Jose Convention Center, where a long sunlit corridor linked the darkened conference rooms. On a gray couch, two attendees exchanged impressions in rapid Japanese. By a concrete pillar, a guy in a blue shirt talked Java to a guy in a black shirt.

Participants were dressed for comfort--not a suit in sight, nary a necktie, often not even a collar on the shirt. Some wore shorts, taking advantage of San Jose's warm microclimate.

This year not many T-shirts made statements, but we saw a few. "Eat Right, Exercise, Die Anyway," said one. Another advised, "Talk Is Cheap Until You Hire a Lawyer." Metrowerks and BBEdit were visible among the few branded T-shirts.

The mood was cheerful. This was a gathering of people who make things happen, and they seemed pleased by the story that was unfolding here. Audiences were impressed by the stability of the demonstrated software.

"I've been to 14 sessions and I've yet to see a single demo fail or crash," said one participant.

Movers and Shakers

We talked to some attendees to see what they were thinking.

Press Reaction

Press coverage of the conference reflected a general optimism among the participants.

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A Fireside Chat With Steve Jobs

by Kris Newby kris@newbytech.com

Though it was billed as a "fireside chat with Steve Jobs," the grand finale of Apple's Worldwide Developers Conference had more of the electric feel of a rock concert. When the doors to the main hall of the San Jose Convention Center opened early Friday morning, guys sporting ponytails and black T-shirts ran down the aisles to grab the front-row seats. As the auditorium surged toward capacity, you could feel the anticipation. Suddenly, out of a cloud of "stage fog," Steve Jobs emerged, walking across the stage in patched jeans that looked old enough to have been purchased around the 1984 Macintosh debut. After a standing ovation that seemed to go on forever, Jobs got down to the business of fielding questions from the audience and doing what he does best--articulating the Apple vision. It only took a couple of minutes to realize that Jobs has obviously wielded quite a bit of influence in the reworking of Apple's technology and marketing directions. Here are highlights of some of the questions Jobs answered during this session:

Why develop for the Rhapsody OS?

An enthusiastic Jobs told developers that with Rhapsody tools, they'll be able to develop applications five to ten times more quickly than they can today--and even more exciting, they'll be able to develop solutions they can't build anywhere else. Software development is all about managing complexity, and Rhapsody tools will let developers do that better than any other platform. Jobs compared traditional software development to assembling the scaffolding needed to build a skyscraper: After the scaffolding reaches about 26 stories, it collapses under its own weight. Because Rhapsody is object-oriented, and its object-based features stand on their own, developers can essentially start building a skyscraper at floor 26, without worrying about the complexity beneath them. With the Rhapsody platform, developers will be able to reach new heights.

Why was OpenDoc discontinued?

After listing three reasons why OpenDoc was discontinued--Java is a technically superior alternative, it fits in better with Apple's current OS strategy, and there's more adoption momentum for Java--Jobs apologized for "putting a bullet in the head of some Apple projects," but talked about the urgent need for Apple to focus on doing fewer things better. "Focus means having to say 'No,' and that means that you may piss people off."

Will Apple lose its differentiation with all this openness and standardization?

According to Jobs, Apple shouldn't strive to be different just to be different: It needs to be better--in fact, MUCH better than the competition. Apple will be able to succeed with just a few carefully chosen leading-edge technologies. Jobs talked about how there are still plenty of opportunities to create great products from established technologies. Apple, for example, is well positioned to revolutionize network management, just as it revolutionized the PC user experience.

Why isn't Apple running TV ads?

"Apple shouldn't be on TV this year," said Jobs. He believes that bad public relations is driving consumers' purchasing decisions, and Apple needs to concentrate on regaining profitability before sinking large amounts of money into TV ads. Apple is, however, running print ads in a broad spectrum of publications. These ads focus on Apple's product strengths.

What are some solution "holes" that Apple developers can fill?

Jobs believes that the best approach to developing new products is to start with a target customer experience, then work backward to find a technology to fill that need. He stressed that Rhapsody represents a real opportunity to leapfrog established products, because of its ease of development and fast cross-platform deployment. Here are a few untapped product opportunities that he mentioned:

Why isn't the U.S. Justice Department doing anything about the Microsoft/Intel monopoly?

Earning probably his biggest laugh of the morning, Jobs said he doesn't expect the government to break up these monopolies, because "the government is a monopoly itself." He then added, "The day Wozniak and I started Apple, IBM was more powerful than Microsoft and Intel combined. Don't freak out about Microsoft. Every good product in this industry was created by a few people who really cared about making something wonderful for themselves." Jobs went on to say that there's still plenty of room in the market for quality products, and he mentioned e-mail and spreadsheets as potential product areas where there is still lots of room for improvement.

What should Apple do about all the negative press coverage?

According to Jobs, Apple should ignore it and continue with its current plan. Apple's new strategy is well under way, but it will be some time before the press sees visible results. Jobs also said, "The seeds for change have been planted. The senior management team has been rearchitected, and I have a lot of confidence that we'll start seeing positive results by the end of the year."

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MARKETING OPPORTUNITIES


Apple Comarketing Opportunities for Education Developers

At last week's Worldwide Developer Conference (WWDC), Apple discussed several new sales initiatives and developer comarketing opportunities for the education market.

First, Apple is moving to a more proactive model for selling products into the North American higher education market. Previously, Apple sold about 90 percent of its higher education products through campus retail stores. Now Apple is moving to the "sales agent" model that has worked so well in the K-12 market. With this new plan, sales agents will sell Apple hardware along with a variety third-party software, providing customers with a one-stop-shopping solution. Sales agents will be assigned specific territories and the number of representatives focused on this market will increase from about 35 to 120.

This shift in selling tactics provides education developers with many more opportunities to partner with Apple sales representatives, to participate in demos with key education decision makers, and to participate in sales to larger purchasers of Apple hardware. Apple anticipates that its new higher education sale representatives will be chosen by June 15.

Another lucrative comarketing opportunity that is available to both higher education and K-12 software developers is the Apple Education Series--bundles of third-party education software sold along with many Apple education systems. With these bundles, participating developers benefit from Apple publicity and widespread distribution, and Apple benefits from compelling software bundles that help sell hardware. For example, in the next few months, these new bundles will be released:

Apple periodically looks for "best-of-breed" software for these bundles, and the best way to hear about these "calls for software" is to subscribe to the Education Solution Provider (ESP) newsletter that is sent to all ESP program members. To join this program, call 1-800-469-9523 or send an e-mail request for a membership form to esp.program@apple.com.

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Free Demo Space on the Macworld UK CD

Macworld UK magazine (circulation 36,000) includes a cover-mounted demo CD-ROM with each month's issue, and Macworld UK is always looking to fill it with new demos and time-limited trial software products. Software companies that want to show off their products on this CD should send an e-mail request to the Macworld UK editor, Simon Jary, at editor@uk.macworld.com. You can take a look at Macworld UK online at this site:

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European Distributor and Retailer Databases

PC Europa, a market research firm that specializes in the European personal computer channel, has just published a database on European channel distributors. It contains distributor sales breakdowns, e-mail addresses, 1996 sales figures, 1997 forecasts, product lists, and staff details on Europe's top 800 distributors. The database is available in floppy disk and hardcopy formats. For pricing and ordering details, see this web site: Here are some other PC Europa databases that you might find useful: You can find out more about these reports from this web site:

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PRODUCT AND TECHNOLOGY NEWS


WWDC Rhapsody Highlights

During last week's Worldwide Developers Conference (WWDC), developers witnessed some encouraging progress on Apple's upcoming Rhapsody operating system. Here are some conference highlights:

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WWDC Presentations and White Papers Available

For those of you who didn't attend the WWDC, Apple will soon be releasing many of the resources introduced at the conference through the Apple Developer World web site and the Apple Developer mailing.

A concise written overview of the Rhapsody operating system and roadmap, which includes many of the graphics used during the WWDC sessions, can be viewed at these web sites:

The actual session slides will be viewable from this web site:

If you are a member of the Macintosh Developer Program or if you subscribe to the Apple Developer Mailing, then you'll receive the white paper, "Apple's New Development Platform: Code-Named 'Yellow Box' in the July mailing. Members will also receive the WWDC '97 Presentation CD.

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OTHER DEVELOPER NEWS


Some WWDC Developer Feedback

Here are a couple of developer comments about the WWDC, gleaned from the Semper.fi Internet mailing list.

Greg Anderson greg@afs.com said: "I know there are still many skeptical Mac developers out there--and with good reason, given Apple's recent history--but I was impressed with the demos at the show, and especially with the cross-platform positioning Rhapsody has been given. Frederic Bonnard gave a compelling talk about this on Friday that would not have been different by one word if I had written it. I can speak from personal knowledge when I say that even an application as complex as page layout uses EXACTLY the same source code on Mach, Win/32, and Rhapsody. NO #ifdefs (except for Print and Page Layout extensions that must be disabled in the Win/32 version).

"It's clear that the Rhapsody team is delivering. The time to catch the wave is now, unless you truly believe that Apple will be out of business before Rhapsody reaches the market. I don't, which is why my apps are all ready to go."

William Shipley wjs@omnigroup.com, president of Omni Development said: ñI just got back from WWDC and let me say, as a once-NeXT developer, I could not be more pleased.

"Imagine if you will, someone saying, 'Hey, how would you like an API you can write to that will allow you to deploy on both Macs and Windows with the exact same source code, with no licensing fees?'

"You'd pretty much program to that API no matter how bad it was, wouldn't you, just to get to the entire market?

"But, wait, it gets better. What if that same API was truly object-oriented, unlike the current Mac or Windows APIs? What if everyone who used it said it was the best API ever?

"What if programming to this new API meant your programs would run on System 7 as well as on a new, more robust kernel? What if you got to keep your current Mac look and feel on this new kernel? And keep HFS?

"What if, suddenly, no one had any real reason to write to stinky Windows APIs?

IT'S ALL TRUE.

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Apple Offers New Customer Support Program

Apple just announced a new technical support option for owners of Apple hardware and software products, called Apple Support Line (ASL). Since April 1, 1996, Apple has offered customers both a one-year limited hardware warranty and 90 days of complimentary up-and-running technical support on their Apple products. ASL, a one-year renewable support contract available directly from Apple and from participating authorized Apple resellers, allows customers to continue to receive up-and-running support from Apple after their 90 days of complimentary support have expired.

The majority of customers purchasing Apple products benefit from having access to up-and-running support when they first purchase their computer or peripheral product. That is, new customers find it very useful to be able to call Apple for some basic assistance: for help configuring their new computer, installing or reinstalling system software, troubleshooting a problem they've run into, or checking for compatibility with productivity or utility software. After the first 90 days or so, most customers don't require this type of assistance. But for those that do, Apple wants to be able to assist them.

Apple introduced the 90-day support policy more than a year ago. Although customers who purchased products manufactured after April 1, 1996, received a brochure with their product explaining the 90-day complimentary support period, Apple has been lenient about enforcing this policy, giving customers time to adjust to the change. Apple also did not have alternative programs in place, at that time, for those customers who desired additional up-and-running support. Now, with a program in place to assist such customers, Apple will begin enforcing this policy.

For more details on this support change, read the full press release:

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Apple "Dreams" Contest Ads on the Web

The prize-winning Apple ads that were created for the Apple Dreams contest are now posted to Apple's web site, along with entry essays detailing the entrants' innovative use of their Mac OS computers. The winners from the 15-years-and-under category are wonderful! Here's where to find the contest web site:

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UniPrise Systems Announces Support for Rhapsody

UniPrise Systems, based in Irvine, California, has announced that it will deliver the first ODBC-compliant database access language (DAL) ñmiddlewareî to fully support and integrate with Apple's next-generation Rhapsody operating system when Rhapsody ships in 1998. The announcement represents UniPrise's continued commitment to Apple's platform and the next logical evolution of the Access/DAL product family. Today, Access/DAL Version 2 allows Windows and Macintosh clients--including 32-bit Windows and Macintosh clients--running SQL applications to access as many as 11 relational databases on 10 different server platforms.

For more details, read the AppleJedi article posted at this web site:

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Apple Announces Newton Subsidiary

Apple just announced the formation of a Newton subsidiary that will focus on the computing and communications needs of corporate mobile users. In conjunction with its licensees, value-added resellers, and systems integrators, the new company will provide customers with market-driven products and technologies, based on the award-winning Newton operating system.

The new company, to be named at a later date, will be led by a CEO to be named and a newly appointed Chief Operating Officer Sandy Benett. Benett was previously vice president of the Newton Systems Group and has been responsible for managing the group for the past few years.

The subsidiary will focus on developing products as well as licensable technologies targeted at meeting the needs of mobile users in corporate markets--initially concentrating on health care, sales force automation, and field service industries. The company will provide platform technologies, including the Newton operating system, development tools, APIs, and documentation to enable the development of products for such markets.

Products built on the Newton operating system include the MessagePad 2000 handheld computer and the eMate 300 mobile computer for the education market.

The subsidiary will continue to support, sell, and market the current MessagePad 2000 in the retail channel and deliver the MessagePad 2000 and follow-on products to corporate markets. Apple will continue to support, sell, and market the eMate family of portable computer products into the education community based on technology delivered by the new company.

Current Newton licensees include Schlumberger, Sharp, Digital Ocean, and Harris Corporation. Technology allies include ARM Limited, Digital Equipment Corporation, Paragraph International, and Cirrus Logic.

Apple expects the transition to be completed by June 30, 1997. The organization will remain based in Northern California.

For additional details, see the complete press release at:

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NEW SOFTWARE RELEASES


eMate Classroom Exchange, Version 1.0

This software allows you to connect one or several eMate devices to a Mac OS computer and transfer information between eMate devices and the computer simultaneously. You can download this software from this web site:




Newton Connection Utilities, Version 1.0

This software updates Newton Connection Utilities version 1.0b6 for Mac OS to the final release, version 1.0. This software is only for MessagePad 2000 and eMate 300 customers who received the 1.0b6 release.

To get this software, go to:

then click on "Apple software and updates" and find the software by looking for it alphabetically--it's listed as "NCU 1.0 Updater info" and "NCU 1.0 Updater.img". (We're sorry for the bothersome instructions, but we can't seem to access it any other way.)

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WEB-BYTES--Pointers to More News and Software


Gil Amelio Speaks at Stanford

Gil Amelio, Apple's CEO, is going to speak at Stanford University on June 19 at 8:00 A.M., and all San Francisco Bay Area "Apple EvangeListas" are invited to attend. Guy Kawasaki has negotiated a special $28 deal for Apple EvangeListas (the same as the Stanford alumni price). Be sure to wear your EvangeLista polo shirts, or anything else with an Apple logo. You may register by phone and pay with a credit card at 415-725-0691.



Color It! Software Giveaway

MacReview, the full-time ñwebzineî covering the world of Macintosh software, is giving away a copy of MicroFrontier's Color It! 3.2. Color It! 3.2 is a full-featured 32-bit image editing and painting application that features powerful painting tools, Photoshop plug-in support, advanced masking, one-step extruding and drop shadows, web-safe color palettes, and much more. To enter this free giveaway (and to check out this site for its advertising potential), visit MacReview's web site:




PDN/PIX Digital Photography Contest

Multimedia developers many be interested in participating in this contest, which has a deadline of August 1, 1997. For contest guidelines, see this web site:




QuickDraw GX Discussion Group

To subscribe to the GX-TALK discussion group, send e-mail to gx-talk-request@aimed.org. Leave the subject line blank, and type the following command as the first (and only) line of the message body:




New MacAddict Troubleshooting Web Site

MacAddict magazine is proud to announce a brand new web site, Practical Mac. Hosted by MacAddict associate editor David Reynolds, Practical Mac is the ultimate Macintosh reference. The site focuses on troubleshooting tips and hints; it also provides instruction on common tasks, such as setting up a basic AppleTalk or Ethernet network or restoring an old photo. Can't remember what key combination you need for zapping PRAM? Not sure why you'd want to or when you should? Come to Practical Mac to find out!




Correction on Delivery of Yellow Box for Mac OS

Here is a correction by Gregg Williams, of the Apple Developer Group: "In the recent Apple Developer News supplement titled 'The WWDC '97 Keynote: A Personal Account,' I mistakenly reported that Yellow Box for Mac OS functionality is due in mid-1998 with the release of Allegro. Unfortunately, I misinterpreted the statement that was made at WWDC--namely, that Allegro will be the first version of the Mac OS that WILL BE ABLE TO run the Yellow Box for Mac OS. Apple has made no announcement regarding the time frame in which Yellow Box for the Mac OS will be available. I apologize for the error."

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Send Apple developer-related news items to To provide feedback on the technologies discussed in this issue, send e- mail to the appropriate contact:


Copyright © 1997 Apple Computer, Inc. All rights reserved.

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